Customer Support

System Requirements

To ensure that you are able to view all aspects our systems review these specifications prior to logging in:

  • Operating System:
    • Windows 2000, XP, Vista or Windows 7 & 8
    • Apple Mac OS9 and above

  • Monitor Display Resolution:
    • Minimum of 1024 x 768 pixels
    • If you are unsure of how to check the resolution of you monitor please click here.

  • Browser:
  • Internet Connection:
    • The profiling system will operate under a dial-up connection. However it is recommended that you access the system via an ADSL or Broadband connection to ensure that all areas of the assessment load quickly.

  • Additional software:
    • Our application requires the use of the latest Adobe Flash Player and Adobe Acrobat Reader. Both of these can be downloaded by clicking on the links shown if they are not already installed on your system.

Customer Support Enquiry

A key part of our online systems are their simplicity. If you have any issues regarding how to use any of our applications please complete this form below and we will contact you as soon as possible with a resolution.

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